Frequently asked questions

We’re open 365 days a year! Exact opening times vary by season. Check our opening hours page for the most up-to-date information, so you know exactly when to visit for a big adventure in miniature.

• Theater van George: Suitable for children from 6 years old
• Hof van Nederland: Suitable for children from 6 years old
• Nieuw Amsterdam: Suitable for children from 6 years old
• De Hollandse Meesters: Suitable for all ages
• Waterwolf: Suitable for children from 6 years old
   

You can find the map in the Madurodam app, as well as detailed information about all our miniatures and attractions and interactive tours. Download it for free from Play Store (for Android) or App Store (for Apple).

From 1/1/2020 smoking is not allowed anywhere else except on a designated part of the Taste of Holland terrace next to the entrance to the toilets (if you stand with your back to the taste of Holland, the right side). Smoking is not allowed on the terrace of the Panorama Café and on the outer ring and on the park itself.

Dogs or other pets are not allowed to enter Madurodam (exception for guide and other assistance dogs).

Dog owners can leave their dog at one of our kennels free of charge. These are 1x1x1 meter pens. We have a limited number of spaces available, so please make a reservation in advance via our reception (+31 70 41 62 400).

You can buy a Madurodam subscription at the counter.

Absolutely! Feel free to bring your own snacks or sandwiches. There are plenty of benches for a nice picnic. Prefer to buy something? Our restaurants offer tasty options for everyone.

No, unfortunately a Museum Card is not valid here.

If someone with a disability is dependent on a companion, the companion will receive free access. Other family and group members will pay the normal entry price.

You can buy tickets at the counter and via the website.

No, it is not necessary of possible to make a reservation.

Online we offer 2 types of tickets: Flextickets and tickets by date. 

With a Flexticket you can visit Madurodam on a day of your choice. A Flexticket costs €22.50. Your Flexticket is valid until 4 January 2026. 

Tickets by date are only valid on the chosen day of visit. We use dynamic rates for these. This way we can guarantee the best price-quality ratio! Click here for the most current rates.

A ticket at the counter costs € 24.50. 

The ticket is valid for one person.

A family and friends ticket costs €75 and is valid for 4 guests. This ticket is valid for one day and is only available online out of high season.

For 4 persons. When you visit, all 4 tickets are scanned, even if you come with fewer people. It is not possible to use them again at a later time.

If it's up to us, please don't print your ticket. You can show the barcode on the online ticket on your smartphone or tablet at the counter.

You can buy one through this website.

Your ticket is your proof of payment for entry to the park. The unique barcode will be checked electronically with a scanner at the entrance. This must be legible. So it’s important that your ticket is not ripped, crumpled or folded. You are responsible for ensuring your barcode is legible

The barcode on your ticket, printed or not, can be easliy scanned. We do it every day. Be aware that you can use your ticket only once. Once the barcode is scanned it cannot be used a second time. If you experience any issues at the park please ask an employee for help. They are always happy to be of assistance.ze receptie.

If you have bought the ticket on our website you ca get a refund within 14 days from date of purchase. Beyond these 14 days we don't offer any refunds unfortunately. In some cases you can still rebook your tickets. View here when that is possible and how it works.

Yes, tickets are not person-specific and can therefore be given as a gift.

Children younger than 3 can enter the park free of charge.

First, check your spam folder. It sometimes ends up there by mistake. Still nothing? Contact us, and we’ll help you out.

Unfortunately, tickets are non-refundable, but don’t worry, you can reschedule your visit to a different date, as many times as you like! Just use the link in your confirmation email.

You can easily do so online through this page. You can choose a single season ticket for 1 person or a family and friends season ticket for 4 people. With a season ticket you have unlimited access to Madurodam for one year. A season ticket for one person costs €50 and a family and friends season ticket costs €140.

When you visit, we scan both your subscription pass and your subscription ticket. This is proof of your reservation, which states the day of your visit and the timeslot. You have ordered the subscription ticket online. For an explanation, see the question "how can I make a reservation?".

By car, public transport, or bike whatever suits you! Tram 9 and bus 22 stop right outside the park. Driving? We have our own parking area. Biking? You can park your bike right at the entrance.

Parking at Madurodam costs €12,50. You can park your car during opening hours.

At the Madurodam parking area there is room for appr. 450 cars.

You are able to enter the parking area 1 hour prior to closing. You can leave the area not later than 1 hour after the park closes. View our opening hours here.

There are eight electric charging poles at the Madurodam parking area, so you can charge your car here while parking.

Yes, that is possible! Check out the options for a group visit or school trip and make your reservation right away.

Yes that is possible, you can make a reservation via www.madurodam.nl/nl/reserveren/groepen

Yes, of course! Check out the options for a children's party here and make your reservation right away.

Yes, that's possible. We can change your reservation to another date free of charge on the same conditions. We are happy to help you with this. Mail us at sales@madurodam.nl.

Yes! The entire park is wheelchair-friendly, with gently sloping paths. Our restaurants and most attractions are also easy to reach. Read more about accessibility.

Yes, we have a limited number of wheelchairs available. Call us in advance at +31 (0)70 41 62 400 and we’ll reserve one for you.

Yes, we have two: one in the Taste of Holland restaurant and one in the Panorama Café.

Yes! Perfect for storing your jacket, bag, or other belongings. You’ll find the lockers near the park entrance.

Definitely. Our restrooms include changing tables to make things comfortable for even the smallest visitors.

Yes! We offer special kids’ menus with tasty and familiar options. Yum!

Oh no! We’ll do our best to find it. You can check this page to see if we’ve found your lost item.

We’d love to hear about your experience whether good or something we can improve. Share your feedback via our contact form, and we’ll get back to you.

Great to hear! Please send us a message via the contact form or email info@madurodam.nl, and we’ll get in touch as soon as possible.