Frequently asked questions

Yes, there is a digital map of the park available here.

You can also find the map in the Madurodam app, as well as detailed information about all our miniatures and attractions and interactive tours. Download it for free from Play Store (for Android) or App Store (for Apple).

From 1/1/2020 smoking is not allowed anywhere else except on a designated part of the Taste of Holland terrace next to the entrance to the toilets (if you stand with your back to the taste of Holland, the right side). Smoking is not allowed on the terrace of the Panorama Café and on the outer ring and on the park itself.

• Theater van George: Suitable for children from 6 years old
• Hof van Nederland: Suitable for children from 6 years old
• Nieuw Amsterdam: Suitable for children from 6 years old
• Zo Groot is Oranje: Suitable for all ages
• Waterwolf: Suitable for children from 6 years old
   

Dogs or other pets are not allowed to enter Madurodam (exception for guide and other assistance dogs).

Dog owners can leave their dog at one of our kennels free of charge. These are 1x1x1 meter pens. We have a limited number of spaces available, so please make a reservation in advance via our reception (+31 70 41 62 400).

You can buy a Madurodam subscription at the counter.

Yes, that is one of the measures we are taking to avoid crowds. That is the government's instruction. It is therefore not possible to spontaneously visit Madurodam. You can make the reservation via our website: tickets.madurodam.nl/en/abonnee/tickets

No, you can choose 1 day and 1 associated time of arrival per reservation.

When you visit, we scan both your subscription pass and your subscription ticket. This is proof of your reservation, which states the day of your visit and the timeslot. You have ordered the subscription ticket online. For an explanation, see the question "how can I make a reservation?".

You can make a reservation for a day and time of arrival via our website.

No, unfortunately a Museum Card is not valid here.

If someone with a disability is dependent on a companion, the companion will receive free access. Other family and group members will pay the normal entry price.

Yes, even if you already have a valid admission ticket, discount coupon or (city) pass, you must reserve a date and arrival time. You can make this reservation via our website.

Book a time of arrival on our website. You buy the ticket at the front office with the valid discount coupon. Note: without a coupon you will not get a discount. If you do not take the coupon with you, you will pay the full price. So always take your discount coupon / pass and your reservation of the time of arrival with you.

Prices vary per day. Please check the current prices here.

The ticket is valid for one person.

Have you bought a day ticket with a variable price (Day Ticket 2020)? Then rebooking is not possible. You can cancel the ticket up to 2 weeks after purchase and place a new order.

Do you have another ticket such as a family ticket or flex ticket? Then rebooking is possible. Please contact us for this and we are happy to help you! Rebooking is possible until 3 January 2021 at the latest.

A flex ticket costs € 23.50. This ticket is more expensive than a day ticket because you can always rebook it to another day or time if you are unable or unable to come. This is not possible with a day ticket (with date). So you pay a little more for a little extra service!

A family and friends ticket costs €75 and is valid for 4 guests. This ticket is valid for one day and is only available online out of high season.

For 4 persons. When you visit, all 4 tickets are scanned, even if you come with fewer people. It is not possible to use them again at a later time.

If it's up to us, please don't print your ticket. You can show the barcode on the online ticket on your smartphone or tablet at the counter.

Your ticket is your proof of payment for entry to the park. The unique barcode will be checked electronically with a scanner at the entrance. This must be legible. So it’s important that your ticket is not ripped, crumpled or folded. You are responsible for ensuring your barcode is legible

The barcode on your ticket, printed or not, can be easliy scanned. We do it every day. Be aware that you can use your ticket only once. Once the barcode is scanned it cannot be used a second time. If you experience any issues at the park please ask an employee for help. They are always happy to be of assistance.ze receptie.

If you have bought the ticket on our website you ca get a refund within 14 days from date of purchase. Beyond these 14 days we don't offer any refunds unfortunately. In some cases you can still rebook your tickets. View here when that is possible and how it works.

Yes, there is a digital map of the park available here.

You can also find the map in the Madurodam app, as well as detailed information about all our miniatures and attractions and interactive tours. Download it for free from Play Store (for Android) or App Store (for Apple).

In grote lijnen wel. De 3D preview is de volgende stap om van de scan naar het uiteindelijke beeldje te gaan. Zie je oneffenheden en/of missende delen (bijvoorbeeld benen die niet volledig zichtbaar zijn)? Geen zorgen, deze worden handmatig aangepast om te zorgen voor een realistische en mooie print. Wat je hier ziet is dus niet het daadwerkelijke eindresultaat, hiervoor verwijzen wij naar de fysieke voorbeelden die u bij de 3D scanner heeft gezien. Door digitale omzetting van kleuren in combinatie met het 3D printproces kan het voorkomen dat kleuren iets afwijken van de foto. De mate van detail is afhankelijk van het geselecteerde formaat. Een groter formaat poppetje bevat meer details (denk aan gezicht) dan een klein formaat.

Vanwege de persoonlijke aard van het product is het helaas niet mogelijk om het beeldje te retourneren wanneer je niet tevreden bent. Dit is ook opgenomen in de algemene voorwaarden die je in kunt zien voordat je de bestelling plaatst in onze webshop. Is er sprake van breuk of een aantoonbare productiefout (bijvoorbeeld een vlek in de print) stuur dan een email met foto en uitleg naar info@madurodam.nlzodat we je verder kunnen helpen.  

Yes, there is a digital map of the park available here.

You can also find the map in the Madurodam app, as well as detailed information about all our miniatures and attractions and interactive tours. Download it for free from Play Store (for Android) or App Store (for Apple).

In Madurodam vertellen we verhalen die kenmerkend of onderscheidend zijn voor Nederland. Verhalen waarin pionieren en creativiteit of daadkracht centraal staan. In de attractie De Hollandse Meesters kun je ervaren hoe de schilders met hun eigen visie, passie en creativiteit meesterwerken hebben gemaakt. Tot op de dag van vandaag zijn ze wereldwijd bekend en geliefd. Als Madurodam vinden we dit het vertellen waard!

Er zijn zoveel verschillende Hollandse Meesters dat we keuzes moesten maken. We wilden een mix tussen bekende en wat minder bekende schilders uit verschillende tijdperken. Ook vonden we het belangrijk dat er een vrouwelijke schilder opgenomen werd.  

De Hollandse Meesters is voor jong én oud!  

De attractie De Hollandse Meesters is officieel op 1 juli 2023 geopend. 

Ja! Ook De Hollandse Meesters is toegankelijk met de rolstoel. 

De Hollandse Meesters is een logische toevoeging aan het gebied waar ook het Hof van Nederland en Nieuw Amsterdam staan. Hierdoor wordt dit gedeelte van het park nog meer een geheel met een gelijksoortige uitstraling. Het spelelement in ZGIO was populair onder kinderen. Dit wordt dan ook een belangrijk onderdeel van De Hollandse Meesters. 

Het is op dit moment niet mogelijk om een 3D-scan van jezelf te laten maken.

Parking at Madurodam costs € 11. You can park your car during opening hours.

At the Madurodam parking area there is room for appr. 450 cars.

You are able to enter the parking area 1 hour prior to closing. You can leave the area not later than 1 hour after the park closes. View our opening hours here.

Yes that is possible, you can make a reservation via www.madurodam.nl/nl/reserveren/groups

You can book up to 10 tickets at a time. You may come as an individual, couple or as a family, provided that these persons belong to the same household.

Yes that is possible, you can make a reservation via www.madurodam.nl/nl/reserveren/groepen

You can book a children's party with us if there are still enough available places and the composition of the group complies with the legal regulations. Please contact Guest & Park service.

Yes, that's possible. We can change your reservation to another date free of charge and on the same conditions. We are happy to help you with this. Mail us at info@madurodam.nl.