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Contact us

Do you have a question or remark? Please let us know by filling in the contact form below. We are always happy to help. Also checkout our FAQ. We may already have an anwser for you.

Can I use my Museum Card to get access to Madurodam?

No, unfortunately a Museum Card is not valid here.

Can I bring my pet to Madurodam?

Pets are not permitted at Madurodam. Dog owners can leave their dog at the kennels free of charge, so you don't need to leave your dog in the car. Especially not during summer days. These are 1x1x1 metre pens. We have a limited number of spaces. So it's a good idea to make a reservation in advance via the reception  (+31704162400). We do not let out or feed your dog. We advise to bring food and for instance a blanket or toy, to make the stay as pleasant as possible. Assistance or guide dogs are allowed in Madurodam.

Will my money be refunded if I have not used my ticket?

If you have bought the ticket on our website you ca get a refund within 14 days from date of purchase. Beyond these 14 days we don't offer any refunds unfortunately. Your ticket(s) stays valid during the rest of the year so maybe there is another oppertunity to come and visit our park.

How much does parking at Maduroam cost?

Parking at Madurodam costs € 9. You can park your car during opening hours.

Get in contact

Didn't find the anwser to your question? We're always happy to help. Please fill in the form below and we will be in touch shortly.

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