Practical Information

Everything you need to know!

Ready for an unforgettable day at Madurodam? We've gathered all the essential info for you in one place. Looking for opening hours, directions, contact details or helpful facilities? You’re in the right spot!

Got a question or comment? Just send us a message via the contact form, we’re happy to help!

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Park Maintenance

To keep the park looking its very best, we occasionally carry out maintenance. Don’t worry, we always schedule this during quieter times, so you can enjoy your visit to the fullest.

Check for current maintenance updates

Facilities

Madurodam is open 365 days a year, and we do everything we can to make your visit as fun and easy as possible. From free WiFi to lockers, and from parking info to EV charging stations, you’ll find it all here!

Discover all facilities

Accessibility

At Madurodam, we want everyone to have a great time. That’s why we make the park as accessible as possible for all visitors.

Find out how we make your visit extra comfortable

Getting here during the NATO Summit

On 24 and 25 June, the NATO summit will take place in The Hague. Madurodam will remain open on these days! Preparations in the city will start on 22 June, which may affect accessibility, especially for drivers. 

Taking public transport? Expect larger crowds and plan ahead using NS, HTM, or 9292.

More about the NATO summit in The Hague

Lost something?

Lost something during your visit? Don’t worry, we keep everything safe for you. Use iLost to track down your item and pick it up easily.

Search for your lost item

Top 5 Frequently Asked Questions

Got a question about your visit? Check out the top 5 questions we hear most often — with answers included! Didn’t find your question? Feel free to contact us or browse all FAQs.

Is there a map of the park available?

You can find the map in the Madurodam app, as well as detailed information about all our miniatures and attractions and interactive tours. Download it for free from Play Store (for Android) or App Store (for Apple).

Can I use my Museum Card to get access to Madurodam?

No, unfortunately a Museum Card is not valid here.

Do I need to print the online ticket in advance?

If it's up to us, please don't print your ticket. You can show the barcode on the online ticket on your smartphone or tablet at the counter.

At what time does the parking area close?

You are able to enter the parking area 1 hour prior to closing. You can leave the area not later than 1 hour after the park closes. View our opening hours here.

Can I visit Madurodam with a (school)group?

Yes, that is possible! Check out the options for a group visit or school trip and make your reservation right away.

Explore FAQs