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Practical information

Are you looking for our opening times, directions, contact details and facilities? You can find these on this page. For questions, comments or complaints, you can also contact us using the contact form.

Park maintenance

To make your day out at Madurodam as nice as possible, we ensure the park looks as good as possible. It is therefore necessary for our specialist staff to carry out maintenance. As the park is open 365 days a year, we do this during quieter periods whenever possible. You can find an overview of the park maintenance works below.

Facilities

Madurodam is open every day of the year. We do everything we can to make your visit as fun and as easy as possible.
Pets
Pets
Lockers
Lockers

Accessibility

Madurodam wants to give all its visitors an unforgettable and safe experience, and so we aim to make the park accessible to as many people as we can. To ensure your visit is as enjoyable as possible, we have put a number of facilities in place. Explore all the facilities for disabled visitors so you can plan your visit.
Guide dogs
Guide dogs
Wheelchairs
Wheelchairs

Something lost?

Did you lose something? We record everything neatly. Find your lost items via Ilost.

Top 5 frequently asked questions

Here you will find an overview of Madurodam’s frequently asked questions and the corresponding answers. If your question is not listed here, view all the frequently asked questions and answers or contact us. Where can I buy tickets? How much does a day ticket cost? Do I need to buy a ticket if my child is younger than three? Is there a group discount? How much does it cost to park at Madurodam?

When will Madurodam be open again?

Madurodam is open again and you are very much welcome. You can safely enjoy the most beautiful and best of the Netherlands in Madurodam again.

It is mandatory to reserve your day of visit and timeslot, even if you already have a valid ticket.

Is it safe to visit Madurodam?

Yes, you can safely visit Madurodam. We do try to limit crowds in the park as much as possible. Together with our industry association Club van Elf and the Dutch Association of Zoos we have drawn up a protocol so that we can offer a safe day out to all of our visitors. We hope to welcome you again at Madurodam!

What measures are being taken at Madurodam?

Our "Out Together Safely" protocol provides three guarantees: we ensure a distance of 1.5 meters between households, sufficient and clear information and extra hygiene measures, both indoors and outdoors. One of the measures is that we open in a regulated way, you can only buy tickets online and you must reserve a timeslot. This way we can avoid crowds at the entrance and in the park.

We have also applied special markings in all interior and exterior spaces, in the form of orange and magenta colored hearts. This way you know exactly how much distance you have to keep from other visitors. In addition, we have taken additional hygiene measures throughout the park, for example in the form of central disinfection points. 

Can I also spontaneously visit Madurodam?

No, unfortunately it is not possible to visit Madurodam without having reserved a date and time slot. We do this to avoid crowds in the park and to offer our visitors at least 1.5 meters distance from each other. You must therefore always book your day of visit and timeslot in advance via our website.  

How can I make a reservation?

You can make a reservation for a day and time slot via our website.