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Practical information

Are you looking for our opening times, directions, contact details and facilities? You can find these on this page. For questions, comments or complaints, you can also contact us using the contact form.

Park maintenance

To make your day out at Madurodam as nice as possible, we ensure the park looks as good as possible. It is therefore necessary for our specialist staff to carry out maintenance. As the park is open 365 days a year, we do this during quieter periods whenever possible. You can find an overview of the park maintenance works below.

Facilities

Madurodam is open every day of the year. We do everything we can to make your visit as fun and as easy as possible.
Pets
Pets

Accessibility

Madurodam wants to give all its visitors an unforgettable and safe experience, and so we aim to make the park accessible to as many people as we can. To ensure your visit is as enjoyable as possible, we have put a number of facilities in place. Explore all the facilities for disabled visitors so you can plan your visit.
Guide dogs
Guide dogs
Wheelchairs
Wheelchairs

Something lost?

Did you lose something? We record everything neatly. Find your lost items via Ilost.

Top 5 frequently asked questions

Here you will find an overview of Madurodam’s frequently asked questions and the corresponding answers. If your question is not listed here, view all the frequently asked questions and answers or contact us. Where can I buy tickets? How much does a day ticket cost? Do I need to buy a ticket if my child is younger than three? Is there a group discount? How much does it cost to park at Madurodam?

Do I need a COVID passport to visit Madurodam?

No, you do not need a COVID passport to visit Madurodam. The entire park, including the indoor attractions and the toilets, can be visited without a COVID passport. To ensure that everyone can use the catering establishments, we work with the 'takeaway principle' at all locations.

Do I need a COVID passport to enter the restaurants in Madurodam?

From november 6th, you will need a COVID passport for indoor and outdoor seatings in our restaurants. To ensure that everyone can use the catering establishments, we work with the 'takeaway principle' at all locations. Without a COVID passport you can place your order and take away, but you won't be able to make use of the seatings in the restaurants or terraces. This applies to everyone from 13 years and older.

Do I have to wear a face mask in Madurodam?

From november 6th it is the national obligation to wear a face mask in all indoor spaces of Madurodam. This includes the entrance, restrooms, indoor attractions, shop and the take away area of the restaurants. Whenever you take a seat in the restaurant we will check your COVID passport, whereafter you can take off your face mask.

Is it safe to visit Madurodam?

Yes, you can safely visit Madurodam. We do try to limit crowds in the park as much as possible. Together with our industry association Club van Elf and the Dutch Association of Zoos we have drawn up a protocol so that we can offer a safe day out to all of our visitors. We hope to welcome you again at Madurodam!

How can I make a reservation?

You can make a reservation for a day and time of arrival via our website.